CONSULTANT BIOGRAPHY

Jessica Strom, RDH, MPA
Founder, Persiliance Consulting | Adjunct Professor, Suffolk University | HRSA Operational Site Visitor

Jessica Strom is a healthcare operations and compliance consultant specializing in Compliance Program development and FQHC compliance improvement. As the founder of Persiliance Consulting, she partners with healthcare organizations nationwide to strengthen compliance infrastructure, enhance operational efficiency, and implement sustainable strategies that align with HRSA and federal requirements.

Jessica brings over 20 years of progressive experience in community health, having dedicated the majority of her career to Federally Qualified Health Centers (FQHCs). She began her journey in 2003 at Hilltown Community Health Center, a small rural clinic in Western Massachusetts, and advanced through a series of leadership roles culminating in her tenure as Chief Operations Officer at the Community Health Center of Franklin County (CHCFC). There, she oversaw clinical operations, facilities management, project implementation, and compliance, while leading major initiatives in quality improvement, patient-centered care, and emergency department diversion through innovative grant-funded projects.

Her academic achievements reflect a continued commitment to excellence and growth: she holds an Associate of Applied Science and a Bachelor of Science in Dental Hygiene with a Business Management focus, a Master of Public Administration from Suffolk University, a Certificate in Health Center Management from the Moakley Business School, and is currently pursuing a Master of Science in Finance at Suffolk.

Beyond her consulting work, Jessica serves as an Adjunct Professor at Suffolk University’s Moakley Business School, where she teaches healthcare compliance and grant writing, and as an Operational Site Visitor for the Health Resources and Services Administration (HRSA), conducting reviews in administration/governance and clinical.

Her professional background is complemented by years of service in healthcare policy and advocacy, including appointments to the MassHealth 1115 Waiver Advisory Council for payment reform and the Massachusetts Health Care Quality and Safety Consortium’s Leadership and Governance Task Force through the Betsy Lehman Center.

Through Persiliance Consulting, Jessica applies her deep operational expertise, regulatory insight, and passion for community-based healthcare to help organizations build stronger, more compliant, and more resilient systems of care.

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